Printing FAQ

If I have my design, can I use only the print service?

Yes, when you place the order, you can skip the selection of profesional design service.

What is the print service turnaround?

We have the next day/ 3 days/ 6 days. (Option available before completing the order)

 

What printing services do you offer?

We offer business cards, brochures, flyers, posters, and more.

 

Can I email you the order?

Yes, you can send the order to [email protected], and one of our specialists will help you to place the order on our website.

What type of files do I need to provide for printing service only?

We accept .JPG, .TIFF, .PDF, and EPS.

 

How many DPI needs to be my art for printing?

300 DPI is recommended and required to get optimum results.

 

Design FAQ

Do you guys offer professional design services?

Yes, when you place the order, make sure to select design service as an add-on. (Fees apply)

 

Can you edit my design before printing?

Yes, before placing the order, select “edit my design”. (Fees apply)

 

Can I cancel the order once it is submitted?

GanPrint will try to cancel orders, but due to fast processing, cancellations are often not possible and may incur a fee.

Can I do the design on Ganprint.com?

GanPrint focuses on quality. Provide your design or request professional design services from our parent company.

Can you prove that Ganprint prices are better than your competition?

Yes, simply call us at 305-440-1959, and one of our print specialists will prove it to you.

 

Do you guarantee the colors will be the same?

Colors on screens vary, so exact matches in print can’t be guaranteed.